Sharkroll Casino Privacy Policy

Information We Collect

When you set up an account, we collect personal information such as your name, email address, phone number, date of birth, and home address. We also record payment details, transaction history, and gameplay activity to handle your requests and keep our records up to date.

We automatically gather technical information such as your IP address, browser type, device details, and how you use our website. This allows us to enhance our services and identify potential security concerns.

How We Use Your Information

We use your personal data to confirm your identity, handle transactions, and offer customer support. This information also enables us to meet legal obligations and guard against fraud or money laundering.

We may send you updates about your account, special offers, and service announcements. You can opt out of marketing communications at any time via your account settings or email preferences.

Your gameplay data enables us to enhance our platform and tailor your experience. We review usage patterns to suggest games and features that may interest you.

Data Security

Your information is safeguarded with industry-standard encryption protocols, such as TLS 1.2 or above. All sensitive details are encrypted both while being transmitted and when stored.

Our systems are regularly audited and updated for security. Access to personal information is limited to authorised staff, all of whom are required to maintain confidentiality.

We keep a close eye on our platform at all times to spot any suspicious activity or unauthorised access attempts. Should we identify a security breach, we will inform affected users without delay.

Data Sharing

We do not sell or rent your personal information to third parties. We share data only when needed to deliver our services or meet legal requirements.

We partner with reputable payment providers to ensure your transactions are processed securely. These partners only receive the information necessary to carry out their services.

Government authorities may request user data as part of legal investigations. We cooperate with legitimate requests while making every effort to safeguard your rights.

Your Rights

You can access, update, or remove your personal information at any time. Please contact our support team if you wish to make use of these options.

You can request a copy of all the information we hold about you. We’ll supply this in a clear format within 30 days.

You can object to specific data processing activities or ask us to place restrictions on how your information is used. We will respect these requests unless there are valid reasons for us to continue processing.

If you decide to close your account, your personal data will be deleted once any outstanding transactions have been finalised and all necessary retention periods have been observed.

Cookies and Tracking

We use cookies to remember your preferences, keep your session active, and analyse how the website is performing. Essential cookies are required for the site to work as it should.

Analytics cookies provide insight into how visitors interact with our platform. We use this data to enhance site navigation and features.

You can adjust your cookie preferences via your browser settings. Please be aware that disabling some cookies may impact how the site works.

Third-Party Services

We use third-party analytics and marketing tools to enhance our services. These providers manage their own privacy policies.

Our website may include links to external sites. We are not responsible for the privacy practices of these third-party websites.

Data Retention

We hold your personal information for as long as your account is active. Once your account is closed, we retain specific records to meet legal and regulatory obligations.

Transaction records are retained for seven years in line with anti-money laundering guidelines. Your gaming history is stored as required by licensing standards.

International Transfers

Your data may be transferred to servers outside your country of residence. We have suitable measures in place to protect your information during these transfers.

We adhere to relevant data protection laws no matter where your information is processed.

Children's Privacy

Our services are intended for users aged 18 and over. We do not knowingly gather personal details from anyone under the age of 18.

If we learn that anyone underage has supplied personal details, we will promptly remove this information and close the account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant requirements. If there are any significant updates, we will let you know by email or through an announcement on our website.

The date of the most recent update can be found at the top of this policy. We recommend checking it from time to time to keep up to date with how your information is safeguarded.